You have to be at least 18 years old. In order to book a studio or apartment with us, you are required to verify you are a student or have a monthly income (collective) of at least 4 times your basic rent price.
This is unfortunately not possible. The apartments that are published every week are normally available 30 days after being published. We do not work with waiting lists or prior reservations.
Our buildings Nijenoord and Flying Deer both have a rooftop terrace which is accessible to all tenants, to enjoy a nice summer day out in the open and connect with neighbors. Our newest building Flying Deer also has a Young Professional Meeting Point and a sauna.
No, that is your own responsibility.
The brothers Zjef and Stijn Bogers are the founders of Holland2Stay. Utrecht2Stay is a part of the Holland2Stay group. Holland2Stay stands for Smart Stay! All of our modern and stylish accommodations are completely furnished and self-contained. Ready for you to move in right away and to enjoy your privacy for an affordable price. Read more about us here
Our registered members will receive an email notification when the available properties are online. Available studios and apartments will be posted on the Book now
page. You can book a residence immediately by clicking on the offer, booking it and by paying the €175 fee (incl. VAT) for administration and contract costs. Once the payment is complete, and you have our approval, you are assured of getting this residence. If your registration is not approved, your payment of €175 will be refunded.
Have a look at our page How 2 Book
for more information about booking.
You will receive your contract by mail after you have paid your booking fee and we have approved your contract. You sign the contract digitally via the email. This had to be done at least five days before the contract starts.
No, unfortunately that is not possible. All studios and apartments are furnished and are completed according to an inventory list.
Normally yes, although 2 people might be booking the same residence at the same time. The payment of the administration fee will first be processed, but we will receive a message when the residence is double booked. The person who was the last to book (and this can be a matter of seconds) will be refunded the fee immediately or will be contacted for a suggestion of another residence. Also if, for one reason or another, we can't rent the home to you, we will refund the entire amount immediately.
All apartments which have a separated bedroom. This is only possible if you are a couple. Two friends (male or female) living together in an apartment/studio is not allowed.
You only pay the administration/contract costs to confirm that you agree with the residence you booked. When you have paid these costs and we have approved your application, you are assured to get the home. Within 48 hours after payment the tenancy agreement will be sent to you. If we reject your application, your payment will be refunded.
You may cancel your booking no later than 30 days before the start of your tenancy. When cancelling, we request an administration fee of €75. Any cancellation requests received with less than 30 days’ notice (from the start date of your tenancy) will result in the forfeiting of any fees paid by that time.
No, unfortunately, this is not possible. Also, during a construction phase strict safety measures apply which we need to adhere to. In addition, we are not insured against any accidents involving visitors. Of course, the building can be seen from the outside and you may want to explore the neighborhood to get an impression about the surrounding area. For an impression about the building process, please keep an eye on our website and our Facebook page
The rent differs for each type of residence. All rents are stated in our list of residences.
No, we withdraw the rent on the last working day of the month prior to the month to be paid. So, for example on October 30, 2016 we will withdraw the rent for the month of November.
No, we collect the monthly rent via direct debit.
No, the rent will be collected each month.
See housing allowance
. Utrecht2Stay will be glad to assist you with the application of your housing allowance if you meet the requirements.
Yes, that is why the contract has our signature. You can register (maximum 30 days) in advance as of the effective date of the contract at the town register. Please remember that you also need a housing permit to live in Utrecht.
No, that is not allowed.
Yes, you can. After you have completed the minimum stay of 6 months, you may cancel your contract at any time with a notice period of 30 days. This can be done through your online account.
About 2-3 weeks before your tenancy ends we will make an appointment for a final property inspection.
- A part of the costs for the caretaker.
- Electricity/water/heating for the communal areas.
- Cleaning of the communal areas.
- Replacement of lamps in the communal areas.
- Special service maintenance contracts.
- Window cleaning outside.
- Administration fee.
- The depreciation of furniture and upholstering.
- Advance payments for gas, water and electricity.
- Basic TV subscription.
- Fast internet, wired in the residences and wifi in common rooms.
- Costs of the CCTV surveillance system.
- Administration fee.
Yes, the service costs are included in the all-in price.
Let us know by sending in a ticket through your online account, by mailing us or, when it's an emergency, by calling us. We will try to solve it as soon as possible.
If you studio flat is clean, and you can show us the proof of deregistration issued by the local authorities or proof of registration at another address and nothing is broken or significantly damaged, your deposit will be refunded after 4 weeks into your bank account. We would prefer to return the full deposit to everyone as this would mean that everything was left behind clean and tidy. We therefore request our tenants to clean their flats as thoroughly as possible. When the cleanliness is not up to our standard, cleaning will be outsourced and the cost will be deducted from your deposit. Cleaning is minimum 1.5 hours and will cost at least €45.
Part of the service costs cover your usage of water, electricity and heating in your apartment. These costs amount to a fixed price, which is based on an average monthly usage and is included in your rent.
In spite of this, the usage of your water, heating and electricity differs each day.
The settlement department calculates your services’ usage once a year, before July 31st. This is the reason for which we are sending out an email, which includes the annual statement of your service costs. The annual statement is an overview of the pre-paid service costs compared to your actual usage.
You have rented a studio at any time in 2017. No matter if you still live here or have already moved out, you will receive the information about your service costs before 31-07-2018.
If you’ve used less services than the amount of the monthly advanced payments, you will be refunded within four weeks after receiving the email. If you've used more services than you paid for, you might have to pay an extra amount.
This is also mentioned in the General provisions of your contract.
Good to know
We write down your meter readings at the beginning of your tenancy (when you receive your keys) and at the end (when you leave), in order to make sure you only pay for the time that you lived here!
Email is preferred, but you can also call us! Find our contact details here